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Intelemetrics Recent studies by the Department of Transport in the UK show that total traffic increased by 82 per cent between 1980 and 2005, from 277 to 504 billion vehicle kilometres. Most of this growth occurred between 1980 and 1990; since 1990 traffic has increased by a fifth. The majority of the growth has been in car traffic, which has risen by 85 per cent since 1980, from 215 to 397 billion vehicle kilometres. Odd Spot Our customer service agents are always looking to provide the highest quality of customer care. This we found out recently, can also extend to remote parenting. A customer called through from their vehicle and explained to the Customer Service Agent that their children were arguing over the backseat DVD player. The Customer then told his children that “the car maker was listening, and wasn’t impressed.” He continued to tell them that “they should apologise to the Customer Service Agent and look after the car.” Obviously shocked by hearing the ‘car’ talk, the children promptly apologised, said they would behave and that they wouldn’t give their dad anymore trouble. All in a day’s work for our customer service agents! |
Welcome
Welcome to the third edition of Intelegence, Intelematics’ Australian Telematics market update. The past three months have been an exciting time for Intelematics. In August we launched Suna Traffic Channel to industry at SmartDemo 2007 followed by an Australian first with the launch of RACV live traffic information on line. The RACV traffic service provides members with real time congestion and incident information across the wider Melbourne metropolitan road network via the RACV website. In addition we are delighted to announce that Suna Traffic Channel compatible devices are now available to buy in-store. Mio Digiwalker and Navway, devices are being distributed to stores in time for Christmas. And with the news of the Australian TMC consortium receiving government funding to complete the rollout of an Australian standard TMC Location Table, this is great news for the industry as a whole. Having taken the lead in establishing this project, we are delighted to see it supported by the Federal Government. The next edition of Intelegence will be in the New Year, so we would like to take this opportunity to wish you best wishes for a safe festive season on the road. The team at Intelematics
Suna Traffic Channel - available now in Melbourne
Australia’s ITS Industry is given a boost by agreement on shared Location Tables for Melbourne, Sydney and Brisbane.
Click here to read the full article
RACV Launches Live Traffic Information for Members Following the launch of Suna Traffic Channel in August of this year, RACV took steps to be the first Roadside Club in Australia to provide live TMC traffic & travel information to their members.
The live traffic information provides RACV members with current Melbourne Traffic conditions, Live Traffic Incident information, and Traffic Search capabilities. In addition, members have the ability to register for the soon to be released RACV mobile traffic service where traffic information is accessible via mobile phones.
To experience RACV Traffic and reduce your travel stress, click here and check current traffic conditions. Click here to read the full article
TMC Forum replaced by TISA
A new international has assumed peak responsibility for ongoing evolution of international standards for real-time traffic and traveller information services.
TISA, the Traveller Information Services Association, has resulted from the merger of two current standards groups, the TMC and TPEG forums. Both forums were working on complimentary standards for encoding and broadcasting real-time traffic-related content Click here to read the full article |
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